Leadership and Management Certificate in Pharmacy and Healthcare Services

Created for pharmacists, but applicable to all healthcare professionals, the 17-contact hour, ACPE-approved Leadership and Management Certificate in Pharmacy and Healthcare Services is your guide to solving the common challenges in your healthcare practice. Explore how to address your practice’s unique needs with our units that cover talent recruitment, people management and workflow management.

Learn the material at your own pace through reading content and listening to case scenarios. Then practice the application by completing complex case scenarios on an interactive discussion board with faculty and other participants.
 
Target Audience: Pharmacists and healthcare professionals in leadership roles 
Delivery Format: Home-study (web-based) 
Time Commitment: Start the program at your convenience. For optimal learning experience, and to maximize the benefits of the content, we recommend completing the program in six months.
Registration Fee: $495
 

Program Goals

While formalized therapeutic knowledge and technical practice skills are taught and cultivated, functional soft skills required for business management, people leadership, and practice change are underdeveloped presenting the current need to upskill healthcare professionals for a continuing education curriculum focused on leadership skills and functional management.   
 
Concentrating on areas such as talent recruitment, team motivation, workflow operations and people management, healthcare professionals will develop the necessary leadership qualities to create a space for the effective utilization of technical skills and clinical knowledge to impact patients.

Learning Outcomes

  • Leadership  
  • Prioritization  
  • Business Management  
  • Delegation 
 
You will learn to:
  • Get time back in your day
  • Alleviate workplace conflict
  • Enhance team morale
  • Resolve workflow inefficiencies
 

Faculty

 Shannon Pukl, Pharm.D., M.B.A. is a participative leader with over ten years in pharmacy practice and five years of multi-facility pharmacy management experience. Shannon managed profitable retail healthcare locations leading up to eighteen stores with thirty-four direct reports, a total team size exceeding 250 individuals, and annual revenue over $150M.

Joshua R. Pukl, Pharm.D., M.B.A. is a results-driven leader with over 13 years of pharmacy experience and over 6 years of multi-facility pharmacy management expertise in the retail healthcare sector. Operating profitable business locations with annual revenue exceeding $1B with 14 direct reports and a total team size greater than 1,000 employees over 116 facilities. Josh has been honored with multiple, consecutive above standard evaluations, consideration for various leadership positions and inclusion in high-potential development work groups.

 

Degree

Certificate

School

School of Pharmacy

Duration

6 months

Required Credit Hours

17 contact hours

The certificate program was well-rounded, with topics like scheduling, how to approach conversations, and various management styles. The content provided practical, real-life examples that helped in understanding how to use them beyond just sharing explanations.

Nick Bileck, Pharm.D. Pharmacist,

Questions?

Michael Kurilla, M.Ed.

Director, Continuing Education and Certificate Programs

Bobbi Diller

Coordinator, Continuing Education and Certificate Programs